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Agency Procurement Compliance and Performance Indicators

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OUR VISION

 

A leading Water Service Provider with sustainable innovative, excellent and expanding water services with a cost effective septage system.

OUR MISSION

 

For the welfare of the community, the Tanay Water District will continuously pursue tapping available water resources, efficient delivery of safe and affordable water, environmental protection, research and development through a service-driven and people-oriented organization.

OUR CORE VALUES

 

T – Trusworthiness
A – Accountability
N – Nobleness
W – Willingness to Serve
D – Dedication

PERFORMANCE AND SERVICE PLEDGE

 

We the Officials and employees of the Tanay Water District commit to:
Provide dedicated service of supplying twenty-four (24) hours of safe and adequate water within its area of operation for the benefit of its constituents as its primary concern.

AGENCY PROCUREMENT COMPLIANCE AND PERFORMANCE INDICATORS

  • APCPI 2020
  • APCPI 2021

FRONTLINE SERVICES

 

Payment of water bill

Acceptance and Processing of Application for New Service
Account Information

Account Information
Account Reclassification

Account Reclassification
Change name

Change Name
SERVICE REQUEST

Issuance of Certificate of Water Potability
OTHER SERVICES

Issuance of Official Receipt for Payment of Water
OTHER SERVICES

Processing of Service Requests
Payment of water bill

Re-opening of Water Service Connection -Disconnected Accounts for 90 days or less
Payment of water bill

Reconnection of Water Service Connection – Disconnected Accounts 91 days or more
Payment of water bill

Relocation
Payment of water bill

Retapping
Payment of water bill

Sale of Fittings
Payment of water bill

Water Delivery through Tanker

ARTA CAMPAIGN

Tanay Water District ISO 9001:2015 Certificate

Philippine Standard Time:

Contact Us

MAIN OFFICE CUSTOMER SERVICE:
8-654-0033 / 8-654-4450
loc. 113/114; other local numbers
Smart: (0929)1718099;
Globe: (0915)1736017

SAMPALOC SUB-OFFICE OFFICE CUSTOMER SERVICE:
Landline: 8-655-7533; Mobile: 0949-7837231

TELEFAX NO.:
8-654-3891

EMAIL ADDRESS:
ogm.tanwd@gmail.com

 

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