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Agency Procurement Compliance and Performance Indicators

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OUR VISION

 

An excellent water service provider that cares for the environment and welfare of the community.

OUR MISSION

 

The Tanay Water District, a people-oriented, service-driven, and gender responsive organization, shall continuously develop the access of available water resources, guarantee effective and efficient delivery of affordable, safe and potable water, and uphold the protection of the environment.

OUR CORE VALUES

 

T – Trusworthiness
A – Accountability
N – Nobleness
W – Willingness to Serve
D – Dedication

PERFORMANCE AND SERVICE PLEDGE

 

We the Officials and employees of the Tanay Water District commit to:
Provide dedicated service of supplying twenty-four (24) hours of safe and adequate water within its area of operation for the benefit of its constituents as its primary concern.

AGENCY PROCUREMENT COMPLIANCE AND PERFORMANCE INDICATORS

  • APCPI 2020
  • APCPI 2021
  • APCPI 2022
  • APCPI 2023
  • APCPI 2024

FRONTLINE SERVICES

 

Payment of water bill

Acceptance and Processing of Application for New Service
Account Information

Account Information
Account Reclassification

Account Reclassification
Change name

Change Name
SERVICE REQUEST

Issuance of Certificate of Water Potability
OTHER SERVICES

Issuance of Official Receipt for Payment of Water
OTHER SERVICES

Processing of Service Requests
Payment of water bill

Re-opening of Water Service Connection -Disconnected Accounts for 90 days or less
Payment of water bill

Reconnection of Water Service Connection – Disconnected Accounts 91 days or more
Payment of water bill

Relocation
Payment of water bill

Retapping
Payment of water bill

Sale of Fittings
Payment of water bill

Water Delivery through Tanker

ARTA CAMPAIGN

Tanay Water District ISO 9001:2015 Certificate

Philippine Standard Time:

Contact Us

MAIN OFFICE CUSTOMER SERVICE:
8-654-0033 / 8-654-4450
loc. 113/114; other local numbers
Smart: (0929)1718099;
Globe: (0915)1736017

SAMPALOC SUB-OFFICE OFFICE CUSTOMER SERVICE:
Landline: 8-655-7533; Mobile: 0949-7837231

TELEFAX NO.:
8-654-3891

EMAIL ADDRESS:
ogm.tanwd@gmail.com

 

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